Shipping policy
Shipping Policy
At Shok the Wrld, every order is carefully prepared to ensure you receive high-quality products.
Processing Time
Please allow 2ā7 business days for your order to be processed before it ships.
Estimated Shipping Times
Once your order has been shipped, estimated delivery times are:
United States: 3ā7 business days
Canada: 5ā10 business days
International: 10ā20 business days
Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package.
Shipping Address
Please verify your shipping address before placing your order. Shok the Wrld is not responsible for orders shipped to an incorrect address provided at checkout. Additional shipping charges may apply if an order must be reshipped.
Lost or Damaged Orders
If your order arrives damaged or you believe it has been lost during transit, please contact us within 7 days of the delivery date at contact@shokthewrld.com Include your order number and any relevant photos so we can assist you as quickly as possible.
Return & Exchange Policy
Your satisfaction is important to us.
Because each order is prepared specifically for each customer, we do not accept returns or exchanges due to incorrect sizing, change of mind, or buyer's remorse. Please review the product description and size guide carefully before placing your order.
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@shokthewrld.com
with:
Your order number
A description of the issue
Clear photos of the item
Once your claim has been reviewed, we'll work to provide an appropriate resolution, which may include a replacement or refund.
Order Changes & Cancellations
Order changes or cancellations may only be requested before processing begins. Once an order has entered processing, it cannot be canceled or modified.
Contact Us
For any questions regarding your order, please contact us at contact@shokthewrld.com