Shipping Policy

At Shok the Wrld, every order is carefully prepared to ensure you receive high-quality products.

Processing Time

Please allow 2–7 business days for your order to be processed before it ships.

Estimated Shipping Times

Once your order has been shipped, estimated delivery times are:

United States: 3–7 business days
Canada: 5–10 business days
International: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package.

Shipping Address

Please verify your shipping address before placing your order. Shok the Wrld is not responsible for orders shipped to an incorrect address provided at checkout. Additional shipping charges may apply if an order must be reshipped.

Lost or Damaged Orders

If your order arrives damaged or you believe it has been lost during transit, please contact us within 7 days of the delivery date at contact@shokthewrld.com Include your order number and any relevant photos so we can assist you as quickly as possible.

Return & Exchange Policy

Your satisfaction is important to us.

Because each order is prepared specifically for each customer, we do not accept returns or exchanges due to incorrect sizing, change of mind, or buyer's remorse. Please review the product description and size guide carefully before placing your order.

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@shokthewrld.com

with:

Your order number
A description of the issue
Clear photos of the item

Once your claim has been reviewed, we'll work to provide an appropriate resolution, which may include a replacement or refund.

Order Changes & Cancellations

Order changes or cancellations may only be requested before processing begins. Once an order has entered processing, it cannot be canceled or modified.

For any questions regarding your order, please contact us at contact@shokthewrld.com