Refund policy

Return & Refund Policy

At Shok the Wrld, we want you to love your purchase. If you're not completely satisfied, we're here to help.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

  • Be unworn, unused, and unwashed.
  • Be in like-new condition with no signs of wear, stains, odors, damage, or alterations.
  • Have all original tags (if applicable) and original packaging.
  • Include proof of purchase or your order number.

Items that do not meet these requirements may not be eligible for a refund.

Returns Not Accepted

We do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Buyer's remorse
  • Preference in color or style

Please review all product descriptions and size guides carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the issue
  • Clear photos showing the problem

If your claim is approved, we will provide a replacement or issue a refund at no additional cost.

Refunds

Once your returned item has been received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.

Original shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect item.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of a damaged, defective, or incorrect item.

Contact Us

For questions about returns, refunds, or exchanges, please contact us at:

Email: Contact@shokthewrld.com